Question 1

What kinds of businesses does Sentri work with?

Accepted Answer

We work primarily with service businesses: professional services firms, healthcare, hospitality, and high-growth companies where AI can create meaningful leverage in revenue, operations, or client delivery. Our legal tech product is purpose-built for law firms, but our consulting practice is industry-agnostic.

Question 2

What does a fractional CAIO or CTO engagement look like?

Accepted Answer

It varies by business, but typically a fractional engagement includes a defined number of days per month, participation in leadership meetings, ownership of specific AI or technology initiatives, and regular reporting to the CEO or board. Engagements start with a diagnostic sprint so we understand your stack, your team, and where the biggest opportunities are.

Question 3

How is Sentri different from a traditional consulting firm?

Accepted Answer

Most consulting firms hand you a report and leave. We stay in the execution. Whether that's a fractional leadership seat, a custom-built AI system, or ongoing advisory, Sentri is accountable to outcomes, not deliverables.

Question 4

Is my data secure when working with Sentri?

Accepted Answer

Yes. Our security practice is built on ISO 27001:2022 principles, and we bring that same rigor to every client engagement. Your data is never used to train our AI models, and for clients requiring it, we support fully isolated deployment architectures and formal data handling agreements.

Question 5

Do you only work with law firms?

Accepted Answer

No. Our legal tech product is built exclusively for law firms, but Sentri's consulting and fractional leadership services are available to any service business. Law firms represent one vertical where we have deep domain expertise.

Question 6

How long does it take to complete a security questionnaire?

Accepted Answer

Most law firms use the entire window their client gives them, typically 2 to 4 weeks, but the actual hands-on work is usually 8 to 20 hours depending on the questionnaire. A typical one has anywhere from 50 to 300+ questions covering data handling, access controls, incident response, and more. The questions themselves are only part of the effort. You also need to gather evidence like screenshots, policy documents, and procedures, and often redact sensitive details before sending anything back. Firms that maintain a centralized, verified knowledge base can cut this down significantly.

Question 7

What is an Outside Counsel Guidelines review?

Accepted Answer

Outside counsel guidelines (OCGs) are documents that corporate clients send to their law firms outlining billing rules, staffing requirements, data handling expectations, and other terms of engagement. Law firms need to review each OCG carefully because they often contain buried clauses with excessive information security requirements, like unrealistic remediation timeframes or provisions allowing the client to run penetration tests on your firm's infrastructure, that can create real operational and financial risk if accepted without pushback.

Question 8

How do law firms handle client security assessments?

Accepted Answer

The questionnaire typically lands with a partner, the Office of General Counsel, or the security team lead, who then hands it off to a GRC analyst or compliance lead to complete. From there, it's a grind: pulling together answers, gathering evidence, and coordinating across the firm. The completed questionnaire gets logged into a document management system like iManage or NetDocuments, and the cycle repeats with the next client. The problem is that most law firms don't have large security teams. It's often a single person or a small group wearing many hats. Every questionnaire pulls them away from higher-priority work like DLP rollouts, Shadow AI protection, or other initiatives that actually protect the firm. It's time-consuming, repetitive, and it derails.

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